bdjle Privacy Policy — How We Handle Your Data

Our Commitment to Your Privacy

This Privacy Policy ("Policy") describes how bdjle ("bdjle", "we", "us", "our") collects, uses, stores, and shares personal information when you access or use the bdjle platform at https://bdjle.org. It applies to all users who browse the site, register an account, make deposits, place bets, or otherwise interact with any bdjle service.

By using the bdjle platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described here. If you do not agree with this Policy, please do not use the bdjle platform. We review and update this Policy periodically; the date at the top of this page reflects when it was last revised.

1Information We Collect

bdjle collects personal information necessary to operate the platform, verify your identity, process payments, and fulfil our legal obligations. The categories of information we collect include:

• Registration data: your full name, date of birth, mobile phone number, and the email address (if provided) you supply when creating a bdjle account.
• Identity verification documents: copies of your national identity card, passport, or other government-issued photo ID when submitted in response to a verification request.
• Financial transaction data: deposit amounts, withdrawal requests, transaction reference numbers, and the mobile money or card account identifiers associated with transactions on your bdjle account. We do not store full card numbers or mobile banking PINs.
• Gaming activity data: bet history, game session data, bonus usage records, and win/loss records generated through your use of bdjle's sports betting, casino, slots, crash, and fishing arcade products.
• Technical data: your IP address, device type, operating system, browser type, screen resolution, time zone (Bangladesh Standard Time, UTC+6), and pages visited on the bdjle platform, collected automatically when you access the site.

bdjle does not intentionally collect information from users under the age of 21. If we become aware that information has been collected from a person under 21, we will delete that information promptly and close the associated account.

2How We Use Your Information

bdjle uses the personal information we collect for the following purposes. We only use your data for purposes that are compatible with why it was originally collected:

• Account creation and management: to set up, verify, and maintain your bdjle player account, including processing your registration details and confirming your identity.
• Payment processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa and Mastercard, and to maintain accurate records of all financial activity on your account.
• Responsible gaming compliance: to monitor gaming patterns for signs of problem gambling, enforce deposit limits and self-exclusion periods, and fulfil our responsible gaming obligations including the 21+ age requirement.
• Legal and regulatory compliance: to comply with applicable anti-money laundering (AML), know-your-customer (KYC), fraud prevention, and other legal obligations that require us to collect, retain, and in limited circumstances share your personal data.
• Platform improvement: to analyse aggregate, anonymised usage patterns to improve the bdjle platform's features, content, and performance for all players.
• Customer support: to respond to your enquiries, complaints, and support requests via our support email or other communication channels provided on the platform.

3Legal Basis for Processing

bdjle processes your personal data on the following legal bases:

• Contractual necessity: processing required to fulfil the contract between you and bdjle — for example, registering your account, processing deposits, settling bets, and processing withdrawals.
• Legal obligation: processing required for bdjle to comply with its legal obligations, including KYC identity verification, AML transaction monitoring, and age verification to enforce the 21+ requirement.
• Legitimate interests: processing required for bdjle's legitimate business interests, including fraud detection, platform security, responsible gaming monitoring, and improving the user experience — provided these interests are not overridden by your rights.
• Consent: where you have given explicit consent for a specific processing activity, such as receiving promotional communications. You may withdraw consent at any time by contacting bdjle support.

4Sharing Your Information

bdjle does not sell your personal information to third parties. We share your data only in the following limited circumstances:

• Payment service providers: we share transaction data with bKash, Nagad, Rocket, Upay, and card payment processors strictly to process your deposits and withdrawals. These providers are contractually bound to handle your data securely and only for payment processing purposes.
• Game and software providers: game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive anonymised session data required to operate and audit their games. They do not receive your account name, mobile number, or financial details.
• Legal and regulatory authorities: where required by applicable law, court order, or a lawful request by a government authority, bdjle may disclose your personal data to the relevant authority. We will notify you of any such disclosure where we are legally permitted to do so.
• Business transfers: in the event of a merger, acquisition, restructuring, or sale of bdjle's business assets, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify affected users in advance where possible.

5Payment Data Security

bdjle handles payment data with heightened care. When you make a deposit via bKash, Nagad, Rocket, or Upay, the transaction is initiated through the payment provider's own secure interface. bdjle records the transaction reference number, amount, and your mobile number for account reconciliation and AML compliance, but does not store your mobile banking PIN, one-time passwords (OTP), or full card numbers on our platform.

Deposits and withdrawals on bdjle are processed exclusively in Bangladeshi Taka (BDT). No currency conversion takes place and no foreign exchange data is stored. All financial records are maintained in accordance with applicable record-keeping requirements.

6Cookies and Tracking Technologies

bdjle uses cookies and similar tracking technologies to operate the platform, remember your session preferences, and analyse usage patterns. We use the following categories of cookies:

• Essential cookies: required for the platform to function correctly, including session authentication, security tokens, and load balancing. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: used to collect anonymised data about how players use the bdjle platform, which pages are visited most frequently, and where users encounter errors. This data is used in aggregate only and does not identify individual players.
• Preference cookies: used to remember your language preference, display settings, and other optional platform customisations to improve your experience on return visits.

You can manage or disable cookies through your mobile or desktop browser settings. Disabling essential cookies may prevent some parts of the bdjle platform from working correctly. bdjle does not use cookies to serve third-party advertising on the platform.

7Data Retention

bdjle retains your personal data for as long as necessary to fulfil the purposes set out in this Policy, unless a longer retention period is required by applicable law. In practice, this means:

Account data is retained for the duration of your active bdjle account and for a period of up to five years following account closure, in order to satisfy financial record-keeping, AML compliance, and fraud prevention obligations. Gaming activity and transaction logs may be retained for the same period. Technical logs such as IP address records are typically retained for a shorter period of up to 12 months. Upon expiry of the relevant retention period, personal data is securely deleted or permanently anonymised.

8Your Data Rights

You have the following rights in relation to the personal data bdjle holds about you. To exercise any of these rights, please contact bdjle support at [email protected]:

• Right of access: you have the right to request a copy of the personal data bdjle holds about you, together with information about how it is being used.
• Right to rectification: if the personal data bdjle holds about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right to erasure: in certain circumstances you have the right to request that bdjle delete the personal data it holds about you. Note that we may be required by law to retain certain data even after account closure.
• Right to restriction: you have the right to request that bdjle restricts the processing of your personal data in certain circumstances, for example while the accuracy of data is being contested.
• Right to withdraw consent: where bdjle is processing your data based on consent (for example, sending you promotional messages), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before your withdrawal.

9Data Security

bdjle implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit between your device and the bdjle platform, restricted internal access to personal data on a need-to-know basis, regular security assessments of platform infrastructure, and secure storage of sensitive data using industry-standard encryption at rest.

While bdjle takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your bdjle login credentials confidential and for notifying bdjle support immediately if you suspect any unauthorised access to your account. In the unlikely event of a data breach that affects your personal data, bdjle will notify you and any applicable authorities in accordance with our legal obligations.

10Children and Minors

The bdjle platform is strictly intended for adults aged 21 and above. We do not knowingly collect or process personal data from any person under the age of 21. If a parent or guardian becomes aware that their child has provided personal information to bdjle without their consent, they should contact us immediately at [email protected] so that we can take prompt action to delete the data and close the account.

11Changes to This Privacy Policy

bdjle reserves the right to update or modify this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last updated" date at the top of this page and, where practicable, notify registered account holders via the platform. Your continued use of bdjle following any update to this Policy constitutes your acceptance of the revised Policy.

We encourage you to review this Privacy Policy periodically so that you remain informed about how bdjle collects and uses your personal information. If you disagree with any changes to this Policy, you should stop using the bdjle platform and may request account closure by contacting our support team.

12Contact and Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bdjle handles your personal data, please contact our support team. All privacy-related correspondence should be directed to the email address below. We aim to respond to all enquiries within 5 business days (Bangladesh Standard Time).